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  1. Scammed by buyer - A to Z claim lost - how to proceed?

    Jun 17, 2024 · Amazon closed the A to Z in favour of the buyer - full refund and defect on my account health. I appealed the A to Z, summarizing events and providing evidence again.

  2. How to handled A-z from Scammer - sellercentral …

    Aug 21, 2025 · Despite clear photographic evidence, the buyer keeps marking the case as “unresolved”, likely attempting to trigger an A-to-Z claim. Amazon support confirmed I couldn’t …

  3. Revenue Calculator - sellercentral-europe.amazon.com

    The Revenue Calculator is a preview tool that allows you to compare revenue estimates for products based on the fulfilment channel used. Easily see which fees apply to each fulfilment …

  4. Unable to open a Safe-T claim, due to buyer's fraudulent A-Z claim ...

    The means then, that if a buyer opens a fraudulent A-Z claim which is then denied by Amazon, this only serves to guarantee they can return whatever they like and receive a full refund as …

  5. A-Z 'Claim denied' - sellercentral-europe.amazon.com

    Sep 17, 2019 · Hi, I received an A-Z claim which was ‘denied’. Does anyone know what this means? Is my claim to appeal denied, or is the customer’s claim denied? The amount for the …

  6. Time limit on a-z claims? - sellercentral-europe.amazon.com

    It’s correct that buyers have only 90 days past the last day of each of their order’s Estimated Delivery range to open an A-Z claim but the Customer Service can open one on their behalf …

  7. Customer wants to withdraw their A-Z claim

    Your buyer will need to contact the Amazon Customer Service and request them to cancel the claim, as the withdraw button often doesn’t work. However, be prepared that they will be trying …

  8. ASIN Conflict Issue - sellercentral-europe.amazon.com

    The value ‘80004’ specified cannot be used as it conflicts with the value ‘8412261800015’ for ASIN Z in the Amazon catalogue. If this is ASIN ‘B00U93165Q’, update the value to match the …

  9. Can't change Product Name - sellercentral-europe.amazon.com

    The value ‘My New Product Name’ specified cannot be used as it conflicts with the value ‘Dummy Product Name’ for ASIN Z in the Amazon catalogue. If this is ASIN ‘123456789’, update the …

  10. "Return arrived in return FCs" meaning? - sellercentral …

    Not seen this before on returns tracking - "Return arrived in return FCs"I'm reading this as the item has been returned to an Amazon Fulfillment Centre? Is that what this means?Puzzled …