This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. “Most institutions have been forced to choose between quick-to-deploy but ...

If you've used your bank's chatbot feature, you've probably entered into the conversation with mixed expectations. When at its best, the chatbot quickly answers your question or performs a ...

Last year Minnesota launched a groundbreaking new tool for government, an AI-powered virtual assistant that could translate driver and vehicle processes into four different languages. Now, there’s new ...

ORLANDO, Fla., Feb. 14, 2023 /PRNewswire/ -- Kore.ai, the world's leading enterprise conversational AI platform and solutions provider, has today announced the integration of its conversational AI XO ...

You can translate conversations with Google Assistant in up to 44 languages by using its Interpreter Mode, which is built into the app.

Learn how to analyze entire user conversations with LangSmith's multi-turn evaluations, designed for better customer support and engagement.

NEW YORK--(BUSINESS WIRE)--Glia, the leader in customer interaction technology, today announced Glia Virtual Assistant (GVA) Learning 360, a first-of-its-kind AI solution that learns how a contact ...

Automotive journalists love to clown on in-car voice assistants, always talking about how useless and pointless they are, but not me. I'm already the kind of guy that says "thanks girl" after asking ...

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