Ask ChatGPT whether AI will replace humans in the customer service industry, and it will offer a diplomatic answer, the ...

Looking for work? These age-friendly employers actively recruit seasoned workers for their reliability, skills, and wisdom.

Nick Latino explains how Parkway Toyota turns aging vehicles into service revenue through training, teamwork, & strong customer relationships ...

Plymouth, Massachusetts – October 29, 2025 – PRESSADVANTAGE – Pilgrim Pest Professionals today announced that members of its ...

Bark Busters Tree Service, a licensed and insured tree care company based in Harrison, Tennessee, has received consistent positive feedback from residents and businesses across Hamilton County and ...

Fix-It Right Plumbing, Australia’s most trusted professional plumbing company, proudly announces that its team has recently ...

Chief Information Officer Brandon Ragle on how he helped pivot the state's Department of Innovation and Technology to a ...

SCHOFIELD, Wis. (WSAW) - The owner of a Schofield dog training service and one of his employees have been arrested on charges related to the mistreatment of animals. On October 9, the Mountain Bay ...

70,000 Discord users may have had their government ID photos compromised following a cyber attack on one of its "third-party vendors." As part of the company's legal obligation to comply with the UK ...

The United Bank for Africa Plc has officially flagged off its annual Customer Service Week for 2025. Embracing the global theme of ‘Mission Possible’, the bank indicated a commitment to making the ...

But this mentality has a downside that is less often discussed: it shifts the balance of power away from service workers and toward customers. This shift has become even more dramatic in recent years, ...

Communication platform Discord has confirmed that its user data was compromised during a third-party customer service hack. The platform, with over 200 million users, allows its customers to send free ...