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Supap, co-founded by Gabriel Udo and Ayodeji Erinfolami, built an AI, which can analyse customers’ emotions to improve ...

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To get there, companies need to move from a patchwork of systems ... Metrics like first-contact resolution and customer ...

For too many elder politicians it appears their large yet fragile egos tell them to just keep going. Please stop. Go home.

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Online reviews are an important part of your small business's reputation. It's also important to respond to every review you receive, positive or negative.

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