Plus, what happens to a market flooded with goods but not enough buyers? We may find out later this week at the Standardbred ...

Supap, co-founded by Gabriel Udo and Ayodeji Erinfolami, built an AI, which can analyse customers’ emotions to improve ...

Explore how automation is reshaping customer service with AI chatbots, intelligent workflows, and predictive analytics—driving faster resolutions, better experiences, and scalable support solutions ...

Why It Works: How Stoptober helps millions to quit smoking Scarcity works because it imbues our decision with a sense of urgency. It sparks a fear of missing out, rooted in loss aversion — we don’t ...

To get there, companies need to move from a patchwork of systems ... Metrics like first-contact resolution and customer ...

For too many elder politicians it appears their large yet fragile egos tell them to just keep going. Please stop. Go home.

Coming from the background of working in Flipkart, the Groww’s founders were clear that diversification and offering what ...

Telecommunications giant Globacom has unveiled revised data bundles that give subscribers more data volume at the same ...

New Wells Fargo bank account customers can often earn hundreds of dollars in promotional bonuses. See if a new Wells Fargo account might pay off for you.

Online reviews are an important part of your small business's reputation. It's also important to respond to every review you receive, positive or negative.

Travel and tourism students are to be supported by new AI-powered tools. This will be enabled through a deal secured by the ...