To Build a Successful Brand, Don’t Neglect This Part of the Customer Experience

Concerns over data security have never been bigger—and they’ve never been a bigger roadblock for brands trying to win over ...

Issue #46: What’s Happening This Week? DBS yuu Card Changes, Security Officers’ Wage Increases, and More

This week’s money news packs a punch, from credit card shake-ups to wage bumps and job market moves. A popular rewards card ...

BS BFSI Insight Summit: 'AI's RoI may be slow, but governance can't wait'

The panelists said that re-skilling will be key to ensuring the workforce remains employable even as disruptive technologies ...

AI must be used responsibly, or it can create biases: Banking heads at BFSI

Speaking at Business Standard's BFSI Summit, Virat Diwanji, National Head-Consumer Banking, Federal Bank, spoke with Nivedita Mookerji in a panel discussion on Impact of tech, AI on retail banking ...