Could you defend your customer feedback metrics on an earnings call with the same confidence you defend your revenue ...

Cybercriminals stole and leaked Toys "R" Us Canada’s customer information recently, putting numerous people at risk of ...

Concerns over data security have never been bigger—and they’ve never been a bigger roadblock for brands trying to win over ...

Toys “R” Us Canada, a subsidiary of the American toy giant, has confirmed a data breach after threat actors leaked the stolen ...

With the claim identified, it’s crucial to be selective in required disclosures, whereby excess data is treated as a ...

Identity resolution often anchors vendor pitches. Vendors claim CDPs can merge disparate identifiers into coherent customer records. But the reality is more complicated. Email addresses change, ...

AI personas open the door to smarter marketing, stronger customer relationships and faster innovation across the franchise ...

Customer intelligence platform Enterpret Inc. today launched what it says is the first agentic feedback system designed to ...

Toy store Toys “R” Us Canada notified its customers that a threat actor stole their personal information and leaked it on the ...

Your SMB may have survived without big data. However, big data isn't just about big business anymore. Learn how to use big ...

Data privacy regulations aren’t known for being light reading. That doesn’t make it easy for businesses to become compliant. When one law refers to data subjects, another to residents, another to ...