John Klein is a solutions architect at CDW and an industry expert in communication and collaboration platforms. He has experience in training and education in voice, video, audio visual, and headset ...

Microsoft brought a boatload of new features to Teams this month and is expected to unveil even more at Ignite next month.

Microsoft is expanding the capabilities of Teams Phone with a new extensibility preview that allows organizations to build and integrate custom call workflows using Azure Communication Services (ACS).

The best business phone services are packed with communication features that go beyond basic calling capabilities. From video conferencing to team chat, texting and automation, teams get everything ...

Adoption of Microsoft Teams for collaboration exploded during the COVID-19 pandemic and has continued to surge as hybrid work models have become the norm. According to Microsoft, Teams reached 270 ...

Backed by Base10 and Lightspeed, the Miami-based startup expands its AI suite for small teams with invoicing and expense apps. Oct. 30, 2025 / PRZen / MIAMI — The Mobile-First Company announced a $12M ...

Mar 17, 2025 -- By: Johnny McCormick and Jacob Grimm-- Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and ...

UK-based voice cloud expert Voxnube has entered into a partnership with Microsoft Cloud Communications Solutions provider Altigen Communications to offer UK and European enterprises what they believe ...

Alexandria Technical & Community College in Alexandria, Minn., recently switched from a traditional, on-premises phone system to a cloud-based phone system that allows instructors and staff to make ...

A couple of days ago, we detailed all the new features that Microsoft introduced in Excel during the month of July 2025. Now, right on cue, the company has published the change log for Teams, as usual ...