SYDNEY (Reuters) -The CEO of Singapore Telecommunications-owned Optus apologised to Australia's parliament for an emergency ...

Optus network customers have reported more emergency triple-0 call failures outside the hours of recently confirmed outage periods in September. Those outages resulted in hundreds of emergency calls ...

For a department carrying the name "communications", Wednesday was not a shining example of clarity in message delivery. Senators from across the political spectrum were left frustrated and without ...

The federal government only learned about Optus' deadly triple-zero outage the day after it happened because the telecommunications provider sent a notification email to the wrong address. Optus was ...

Sign up now: Get ST's newsletters delivered to your inbox Telstra, Optus, and TPG will conduct a drill to improve emergency call reliability after the Optus outage on ...

Add articles to your saved list and come back to them any time. A quarter of Optus’ 10.7 million Australian mobile customers have considered leaving the network because of its handling of last month’s ...

Gift 5 articles to anyone you choose each month when you subscribe. The foreign ownership of critical infrastructure will be scrutinised when Optus faces a Senate inquiry into September’s catastrophic ...

Gift 5 articles to anyone you choose each month when you subscribe. Government officials say they missed the first warning signs of a fatal Triple Zero outage last month because Optus sent two emails ...

SINGAPORE – Prime Minister Lawrence Wong has expressed his condolences over the deaths of three people linked to an outage on Australian telco Optus, which is wholly owned by Singtel. Emergency calls ...

After penning letters to Optus and other telecommunications chiefs warning more needs to be done to restore faith in the critical service, the Albanese government is pushing ahead with reforms to ...

SINGAPORE: When it rains, it sometimes pours. And for Singtel’s Australian unit, Optus, it has been a virtual deluge in recent years. The latest fiasco at Australia’s second-largest telco occurred on ...

Over the past several weeks, millions of people in Australia have been shocked to learn that they cannot rely on the essential infrastructure that is meant to contact ambulance, fire, rescue and other ...