AT& T, one of the top phone carriers in the U.S., is noticing an alarming shift in customer behavior as it battles growing competition from rivals and faces controversy over its prices. In response to ...

You can use AI in your call centre to create automatic transcripts of any call, with the key points summarised so you can ...

Debt collection scams can be one of the most frightening and persistent scam types. Victims often report that scammers harass ...

Wells Fargo agreed to a $19.5 million settlement after a privacy lawsuit in California after the bank and affiliates were accused of recording customer calls without consent, viola ...

One system hosts the call ... If a customer can get help instantly, feel understood and never repeat themselves, then all the ...

Verizon Communications Inc. ( VZ) Q3 2025 Earnings Call October 29, 2025 8:30 AM EDT Good morning, and welcome to Verizon's Third Quarter 2025 Earnings Conference Call. [Operator Instructions] Today's ...

Operator: Good morning, and welcome to the Bandwidth Inc. Third Quarter 2025 Earnings Conference Call. [ Operator Instructions] Please note, this event is being recorded.

AI Marketing Cloud is built natively on Treasure Data’s Intelligent CDP and powered by AI agents to deliver real-time personalization and cross-channel orchestration at scale Qualified companies can ...

Weave Communications, Inc. ( WEAV) Q3 2025 Earnings Call October 30, 2025 4:30 PM EDT Greetings, and welcome to Weave's Third Quarter 2025 Financial Results and Conference Call. [Operator Instructions ...

The story behind the surprisingly catchy hold music at Social Security that millions have heard – and plenty even love.

A random “can you hear me?” question should be your first red flag that this unsolicited call could be a scam, said Kelly Richmond Pope, a professor of forensic accounting at DePaul University and the ...

Exclusive: Florida man Tristen Elijah Giroux allegedly became enraged after becoming stuck in a phone tree while calling U.S.