T-Mobile has a huge plan to keep angry customers from fleeing

Dan Kline, co-editor-in-chief of TheStreet, believes that T-Mobile's plan to make customers more dependent on its T-Life app ...

22 Customer Complaints That Became Company Legends

Last Updated on October 30, 2025 by Matt Staff Most customer service moments disappear in two emails. But every so often, a ...

3 of the spookiest customer experiences

CX Dive spoke to three experts about the spookiest customer experiences, what they do to customers, and how they can cost ...

AT&T is suffering from an alarming customer problem

AT& T, one of the top phone carriers in the U.S., is noticing an alarming shift in customer behavior as it battles growing competition from rivals and faces controversy over its prices. In response to ...

Restaurant claps back at customer’s negative review in a savage way

After finishing a meal at a restaurant, a Negative Nancy of a customer wasted no time running home to write a not-so-great review of their experience. Well, the restaurant looked at it as an ...
MarketWatch

Fidelity Car Warranty Review

Our team looked at dozens of auto warranty providers on the market, including top choices such as Endurance, Olive, CarShield, and autopom! 2,215 Data Points Analyzed We evaluate thousands of data ...