Microsoft CEO Satya Nadella is handing off day-to-day commercial execution to longtime sales chief Judson Althoff, who takes ...

Partners are applauding a sweeping Microsoft reorganization that will consolidate several of the company's partner and services teams, as well as create a new cloud-focused unit to accelerate cloud ...

Microsoft exposed approximately 250 million customer service records due to what the company called a “misconfiguration of an internal customer support database” used for tracking support cases. Tech ...

Missed something last week on CMSWire.com? We've got you covered as we recap some of our top stories from last week. Are learning management systems going to boost institutions' learning strategies?

In brief: Security researchers with Comparitech recently discovered a collection of 250 million Microsoft Customer Service and Support (CSS) records sitting - unsecured - in a database accessible to ...

Microsoft quietly issued its fiscal year 2025 annual report today, giving investors key insights into the health of its ...

Judson Althoff, Microsoft's Executive Vice President of Worldwide Commercial Business, is getting even more responsibility and power with the latest mini-reorganization at the company. Announced ...

Microsoft announced several key changes on Wednesday that primarily focus on its AI and cloud strategies. In a major change in leadership, Microsoft CEO Satya Nadella has appointed Judson Althoff to ...

When a Microsoft customer service agent like Azure support escalation engineer Michael Simons takes a case out of his queue, he never knows what kind of inquiry will appear in his chat window. Will it ...

Microsoft CEO Satya Nadella is naming one of the company’s top executives to an even bigger role, and redefining his own job in a new effort to capitalize on the AI revolution. Judson Althoff, a ...