Ofcom hopes voluntary action will sort consumer gripes... Telecoms watchdog Ofcom has published a voluntary Code of Practice that sets out guidelines for ISPs to ensure they give customers a realistic ...

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If you could use a speed boost, you may want to consider switching to a better internet provider. Here' how to find them. Internet access is an essential utility, but unlike most other utilities—water ...

Lobby groups for Internet service providers claim that ISPs’ customer service is so good already that the government shouldn’t consider any new regulations to mandate improvements. They also claim ...