The concept of Key Performance Indicators (KPIs) sounds like it should solve all problems by measuring how effectively an individual, team, or organization is achieving important goals. But in ...

A growing number of companies are rethinking the way employee performance is measured. Some companies such as Adobe and Microsoft have done away with numerical rankings, while others, like Accenture, ...

Opinions expressed by Entrepreneur contributors are their own. The key to improving business outcomes lies in hiring, upskilling and retaining the right talent. People are the crux of your success — ...

When you hire someone into your company, they’re supposed to add value in some way. After all, you’re not paying them to sit around and watch YouTube videos. But how can you really see what everyone ...

“We need to eat our own cooking.” This is a statement that resonates with me. I write and speak about customer service, employee engagement, creating cultures of high performance, and building ...

Analytics and data fall short in identifying how people feel about their jobs. A better measure is whether they are surrounded by leaders who inspire growth.

The Human Margin: Building the Foundations of Trust is a book written by Katherine A. Meese, PhD, and me. Why did we author this book? The research studied by Dr. Meese shows the significant impact ...