TwistedSifter on MSN

Difficult Customer Tried To Start Trouble Over A Handicap Space, But Then She Was Upset When She Realized The Car Actually Belonged There

One retail worker reminded drivers that handicap spots are off-limits without a proper tag, but one woman went out of her way ...
TwistedSifter on MSNOpinion

Employee Was Put On The Spot With A Difficult Customer, But He Handled It Without Breaking A Sweat

The post Employee Was Put On The Spot With A Difficult Customer, But He Handled It Without Breaking A Sweat first on ...
Inc

Customer Satisfaction Isn’t a Process. It’s a Culture

If you’ve ever worked the front lines, where you’re directly dealing with customers, you know that sometimes, a customer can’t be satisfied. It’s always a challenge dealing with a difficult customer, ...
NBC News

Amazon to pay $2.5 billion to settle FTC allegations that it duped customers into enrolling in Prime

SEATTLE — Amazon has reached a historic $2.5 billion settlement with the Federal Trade Commission, which said the online retail giant tricked customers into signing up for its Prime memberships and ...
PBS

Amazon to pay $2.5 billion to settle FTC allegations it duped customers into enrolling in Prime

SEATTLE (AP) — Amazon has reached a historic $2.5 billion settlement with the Federal Trade Commission, which said the online retail giant tricked customers into signing up for its Prime memberships ...