In the hospitality and catering industry, customer service training is arguably the most vital category of instruction that management and employees ever receive. Businesses in this field include ...

To instill a culture of dynamic, innovative, and continuous dedication to customer service at CWRU, all new employees should take a four-course general CWRU customer service training offered under the ...

We all know that opportunity for a first impression is critical. So the Department of Commerce through Miami University Regionals E-Campus has designed an online four-week course to help you and your ...

ANSBACH, Germany (Feb. 5, 2020) -- U.S. Army Garrison (USAG) Ansbach housing employees have attended two of four training modules designed to increase their professional customer service abilities.

Training company Balance Learning has launched two customer service courses on fully-interactive DVDs. Last month Balance Learning launched Influencing Skills – the first of a scheduled 14 courses.

Forbes contributors publish independent expert analyses and insights. I'm a customer experience consultant and customer service trainer. This article is more than 4 years old. There aren’t many ...

Organisations do not require the assistance of a global financial downturn to reach the conclusion that anything less than perfect customer service could have serious repercussions for the bottom line ...

WHITE BEAR LAKE, Minn. — Contractors 2000 recently held a new workshop for Customer Service Representatives (CSRs) of electrical, HVAC, and plumbing contractors. The workshop, called CSR Live!, ...

Customer service training is being offered to equine businesses by a new company. Equine Staff Training (EST) runs specialist customer service courses for equine businesses, individuals and equine ...