Change isn’t inherently bad, but how it’s implemented and carried out has a huge impact on how employees react to it.

To support the successful long-term adoption of a digital experience platform, your change management strategy needs to address a few key areas. While launching a new website can be a big deal, ...

“The answer is that it depends. If leaders don’t embrace change, DEI could die,” Dr. Sandra Upton, founder and chief DEI strategist with Upton Consulting Group, said in our interview. Dr. Upton has ...