Salesforce Inc. (NYSE:CRM) is one of the best stocks to buy according to Citadel LLC. October 15 was an important day for the ...

Healthcare organizations face risk in not delivering exceptional consumer experiences. Those that don't prioritize customer relationship management may find it harder to maintain their competitiveness ...

In 2017, Gartner predicted customer relationship management strategy (CRM) would become the largest and fastest-growing software market. Experts were already reporting a transformative culture shift ...

The summer is a great time to give your CRM system a seasonal overhaul. While summer may be a relatively slower period for some industries, it’s an ideal time to get your CRM system in top shape ...

Sage Customer Relationship Management Solutions, part of the Sage Group plc, has unveiled its global CRM strategy in an effort to guide development of its CRM product line which includes Act! by Sage, ...

Our content is funded in part by commercial partnerships, at no extra cost to you and without impact to our editorial impartiality. Click to Learn More Artificial intelligence (AI) features have been ...

Unlike some other platforms, however, Attio’s AI-powered automation tools will actually save you time. The customizable nature of the workflow system makes it easy to automate a huge number of ...

Here are the essentials of holiday CRM messaging that will help you drive revenue, build loyalty, and keep the conversation ...

From staffing to CRM integration, here’s how to run a high-performing call center that drives real business outcomes. Call center management is the backbone of effective customer service operations.

An underutilized customer relationship management (CRM) system--or one that cannot match its owner's expectations--will reflect poorly on both the vendor who sold it and the IT manager who authorized ...