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When cancelling, the first screen will tell you all about your delivery, Prime Video, and other benefits. Select ' Continue ...

If the Amazon app is not working on your device, there are a handful of troubleshooting steps you can take.

Mary-Elisabeth is an associate writer on CNET's How-To team. She's a recent graduate of UNC-Chapel Hill's English Department, and resides in Charlotte, North Carolina. On the How-To team, she covers a ...

Your Amazon gift card balance can be checked via the Gift Card section of your account on the website or the app.