When shopping on Amazon, issues with orders are not uncommon. Based on more than a decade of experience, I've learned that Amazon's automated help, accessible online or through the Amazon App, ...

After investigating a complaint from a B.C. customer that their Amazon order never arrived, Consumer Protection B.C. has ...

An Amazon customer was horrified after discovering a delivery driver had left his parcel in the most "disgusting" of places. The customer, who is from Manchester, England, and asked not to be named, ...

As major retailers like Walmart, Target, and Macy's have increasingly begun investing in their fulfillment capabilities to ...